Returns & Exchange Policy
At Crepdog Crew, we strive to ensure your streetwear and sneakers meet your expectations. If you are not completely satisfied, we offer a hassle-free return and exchange process for all eligible items within 7 days of delivery.
Initiate Request
Log into your account or visit our Returns Portal with your order ID and email address to start your request.
Condition Check
Ensure that the item is unworn, unwashed, and includes all original tags, packaging, and the authenticity seal intact.
Package & Ship
Securely pack the items in their original box and use our complimentary pickup service or ship it back via a tracked courier.
Quality Inspection & Refund
Once our team verifies the product's authenticity and condition, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing